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Avaya, a company that provides business communications, solutions and services, announced the launch of the latest business communications solutions company in Ethiopia on March 6, 2013, at the Sheraton Hotel. At the launching ceremony, Avaya shared its plans of providing its next-generation business collaboration and communications solutions, unified communications, real-time video collaboration, contact centers, networking solutions and related services to companies of all sizes throughout the country. It also has visions of expanding its services on the continent.
Present at the event was Peter GatKoukt, State Minister of Communication and Information Technology (MoCIT), who stated that the government of Ethiopia recognizes the importance of optimizing the use of ICT tools in its endeavours to increase the performance and productivity of various Ethiopian private and public sector companies.
“Because of this fact, Ethiopia is one of those African countries that have successfully developed ICT programs that encourage large multinational IT organizations like Avaya to offer innovations,” said Peter. Avaya is currently preparing to open an office in the country as well as working on identifying areas of investment.
“Africa remains a key market for Avaya, and launching our solutions to one of the key countries on the continent, reinforces our local support to customers as well as partners. It will also give Avaya an opportunity to expand and provide solutions to the East African market. Ethiopia remains a strong driver and an example of the wider regional IT market. Avaya is committed to supporting the country’s growth by enabling organizations in all sectors benefit from our world-class collaboration solutions,” said Hatem Hariri, Managing Director, North, West, East, and Central Africa, AVAYA.
Avaya representatives stated that they had several meetings with the Ministry of Communication and Information Technology (MoCT) to identify areas they can partner and work on but they have yet to sign a document of partnership on a specific project.
“We are very happy to be in this country because we know there are a lot of opportunities. Ethiopia is the fourth largest economy in Africa and we are definitely here to stay,” said Hatem.
At the launching event Mesfin Belachew, Director Directorate of e-Government at the Ministry of Communication and Information Technology, said that the ministry is trying very hard to resolve and keep under control the recurring network problems. “We are always trying to bring in the latest technologies into the country to try and improve the infrastructure. We are now in the process of providing an upgraded network system that is known as LTE. We hope to introduce that in two months time,” Mesfin stated.
Long term evolution (LTE) is also marketed as 4G and is a standard for wireless communications of high-speed data for mobile phones and data terminals. It was acknowledged that only a couple of countries in Africa have currently introduced the LTE system.