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Addis Ababa, the capital of the Federal Democratic Republic of Ethiopia and the seat of the African Union Commission, saw the opening of a new hotel,
Capital Hotel & Spa on Friday May 10.
Lexus Hotels Plc, owned by Yemane G/Selassie Gebre, also the proprietor of Hosae Trading Plc, invested 720 million birr for the full construction of Capital Hotel & Spa on a 19,000m2 plot of land, on Haile Gebreselassie Road near Wuhalimat.
Addis Ababa is strengthening its reputation as the diplomatic hub of the continent while its hospitality industry is thriving to meet the growing demand.
This past week, Capital Hotel & Spa proudly joined the hospitality industry that saw several other new additions.
The 12-storey Hotel & Spa, including the mezzanine and two basements, tags the theme of a conference resort featuring facilities that meet the requirements of international travelers and residents of the city wishing to spend time with friends, business partners and or family.
The hotel aspires to develop its own market share in the visitors’ segments, booking by government offices and authorities, diplomatic missions, international organizations, associations and commercial companies, according to the manager.
The hotel, located at the heart of the city is accessible from all corners of Addis Ababa. It has 114 spacious rooms, 80 percent of them non smoking, to accommodate customers from all part of the world. There are four types of rooms including standard, superior, studio and suites, all with balconies as well as WIFI, and in-room safes.
It is also fitted with an outdoor swimming pool, spa [with discount for members] and gym on separate floors for ladies and gents. It also has ample underground parking space for up to 150 cars.
The hotel, which currently employs 225 people, aspires to attract professionals in the hotel industry. In addition to knowledge and skills, the hotel is also careful about its employee’s attitude while recruiting.
At the hotel, employees have been trained to master the knowledge and skills in their respective areas of responsibility even though almost all of them have previous experience from other hotels in the city. “Our employees mostly come from the best hotels in the city and we have trained them so that they can better serve Capital’s values,” said the manager.
Ulrike Braun-Nasso, General Manager of the hotel who was the Director of Sales and Marketing Department at Radisson Blu, said she is hopeful that disputes between the management and employees will not occur in the hotel unlike other hotels that have even come to be famous for. She said the hotel cares for its customers as well as employees who play a vital role for customers’ satisfaction.
The long awaited Ministry of Culture & Tourism’s (MoCT) standard and requirements for hotels, restaurants, lodges and motels is expected to be implemented within the coming three months.
The General Manager of Capital Hotel & Spa said that the management has been communicating with the ministry and they are quite confident that the 5 Star standards shall be bestowed by the MoCT. The ministry held discussions concerning the standard some two months back with stakeholders.
The study of the standard was financed by the World Bank (WB) through the Ethiopian Sustainable Tourism Development Project (ESTDP). The directive is hoped to guarantee duty free right for construction materials and machinery as per the rank the hotel would hold.
Hosae Trading House Plc is engaged in import of steel products, automotive products, and machinery and related after sales services. It also exports agricultural commodities to the global market.