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Africa’s largest Airline Group, Ethiopian Airlines won Airline of the Year Award, for the fifth year in a row, by the African Airlines Association (AFRAA) during its 48th Annual General Assembly held on November 21, 2016, in Victoria Falls, Zimbabwe.
The AFRAA annual awards recognize excellence in service delivery, innovation and competitiveness in airlines, individuals and service providers in the African aviation industry.
Ethiopian has been applauded for its outstanding financial performance, technological leadership and investment in modern fuel efficient fleet, exemplary cooperation with other African carriers, significantly expanding route network in Africa and beyond, growing cargo operations with the largest cargo fleet on the continent and huge investment in MRO and training facilities to support the African Aviation.
While receiving the award, Ethiopian Group CEO, Tewolde GebreMariam said “we are highly honored for this recognition by fellow airlines in Africa, for the fifth consecutive year. The award underscores the continuous efforts and hard work of Ethiopian employees who are striving day and night to surpass customers’ expectations. Ethiopian is also grateful to its loyal customers for giving us the opportunity to serve them, for travelling on Ethiopian in great numbers, for their continued feedback and support which, in turn, assisted us in enhancing the airline’s service excellence.