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The Ethiopian Shipping and Logistics Services Enterprise (ESLSE), the sole multimodal operator, is going to request compensation for the cost related to the delivery delay of the cargo that was carried by the global logistics giant A.P. Moller-Maersk .
Late in June the Danish shipping giant disclosed that the Petya cyberattack had caused outages at its computer systems across the world.
The company that has a business partnership, with other worldwide shippers, including the Ethiopian state monopoly to transport cargo across the world has been experiencing trouble with Ethiopian clients because some of the cargo information was affected by the computer system during the cyber attack.
Sources at the logistics sector told Capital that ESLSE officials visited Djibouti for ten days after July 19 to solve the problem.
“Currently, the cargo that was under shipment when the attack occurred have been delivered,” a source said.
Most of the cargos have already been transported to Ethiopia from arrival at ports in Djibouti, according to sources.
Currently ESLSE is assessing storage volume that was delayed during the Petya ransom ware attack.
According to the statement of Maersk, computer servers of the company across Europe and India were hit during the attack. Experts said that the Ethiopian logistics carried by Maersk are followed by the branch in India, which is one of the victims.
Source said that cargo at Djibouti have been delayed due to the problem. “All the delay costs at the port will be settled by the Maersk,” a source at ESLSE told Capital.
“The ESLSE branch in Djibouti is undertaking the total volume of the cargo, mostly containerized cargo delayed at Djibouti in the particular case,” similar source said.
“Since the assessment and the total volume of the cargo identified and the delay period we will submit an official compensation request for the global giant for the delay of cargo at the port,” sources who asked for anonymity added.
Maersk Line in a statement to Capital said “we were one of many companies hit by the malware known as NotPetya. As soon as we became aware of it, we took action to close systems, notify authorities, and implement a technical recovery plan with key IT partners and global cyber security agencies. Since then we have made good progress in restoring systems safely and securely and we are doing business with customers. We have and continue to work with our customers to mitigate any negative impact of the incident on their cargo.”
ESLSE, the only state owned shipping company in Africa and the only African shipping liner since the South African shipping company called Safmarine bought by Maersk in 1999, is using other shipping companies to transport cargo on some destinations.
To do this partnership ESLSE selected several shipping companies in a bid process every year.
On Tuesday Maersk said it expects that computer issues triggered by the Petya cyber-attack will cost the company as much as USD 300 million in lost revenue.