Global Bank Ethiopia has officially launched a state-of-the-art digital banking service center aimed at enhancing customer experience and streamlining operations. The new center will offer 24/7 banking services, including account openings, deposits, withdrawals, foreign exchange transactions, and bill payments. Additionally, it features a video conferencing room for enterprise customers to access remote video banking services.
CEO Tesfaye Boru emphasized the bank’s commitment to technological advancement and customer satisfaction, stating that this initiative is designed to increase efficiency and better serve its growing customer base of 1.7 million. The bank has experienced significant growth recently, reporting a pre-tax profit of 757.6 million birr this year, attributed to strategic branch expansion and technological innovation.
Global Bank is also focused on meeting the minimum capital requirements set by the National Bank of Ethiopia and expanding its reach across the nation. With total deposits exceeding 20.6 billion birr and total assets surpassing 26.6 billion birr, the bank is well-positioned for further growth.
In a move to solidify its status as a leading financial institution in Ethiopia, Global Bank plans to construct a new headquarters on a 5,550-square-meter site acquired from the Addis Ababa City Administration. This ambitious project is expected to enhance the bank’s operational capacity and service delivery.
