The first ever three years National Digital Payments Strategy (NDPS) of National Bank of Ethiopia (NBE) hints that it would apply incentives and discouraging instruments like tax incentive and cash handling fee to attain the goal of the NDPS.
The strategy that officially launched on July 15 and will face implementation till 2024 quoted Prime Minister Abiy Ahmed’s message that there are efforts within and beyond the Ethiopian payment ecosystem that have laid the foundations for digital payments in Ethiopia, “however, challenges still remain and a strategic effort to address these is needed; a NDPS.”
“I trust that NDPS will assist Ethiopia in meeting the challenges that currently lie ahead as we transform the payment ecosystem to move toward a cashLite and more financially inclusive economy,” Abiy said on his message on the new strategy.
The NDPS strategy that developed by the support of partners like United Nations’ Better than Cash Alliance amplified the requirements of encouraging and the discouraging tools to obtain the expected dream on the way to transform digitization payments in Ethiopia.
“Incentives are often an important way to support the business case to drive change in different industries and topics. Countering the cost of cash through fees is a critical component of championing the adoption of digital payments,” it said on its strategic pillar 2.
It elaborated the benefit stating it creates a cost incentive for the financial system players to invest in the development and expansion of the digital offer, and over time pass along the incentives to the consumers to opt for digital transactions instead of cash.
Tax credit incentive, cash handling fee or limit cash transaction are the benefits or vice versa.
For instance it said that revenue authorities can incentivize merchants to accept digital payments by offering them tax credits and by the overall reduction in operational costs for the companies, “in other geographies, tax credits are further being used to encourage the creation of digital payment platforms for commercial banks and for innovators. Looking at the global adoption of digital payment systems, incentives can be identified as a key propagator.”
Cash handling fee
Regarding cash handling fee it hinted that instruments that will discourage financial firms to manage cash handlings.
“In Ethiopia’s financial sector, the cost of cash transactions is not formalized. The NBE does not charge financial institutions a fee for cash-handling services like dropping off and picking up banknotes. Financial institutions do not apply differentiated fees for cash transactions to their customers,” the NDPS explained.
“Furthermore, transactions done at bank branches are free, while transactions completed through digital platforms (ATMs) have a cost. The current landscape includes most merchants accepting only cash and encouraging consumers to go to banks to withdraw cash to use for everyday expenditures,” it added what the current status seems.
Due to that it said that introducing fee on cash handling would change the circumstance.
“The implementation of cash-handling fees by central bank for financial institutions can contribute to financial institutions feeling the full cost of cash and reacting by reducing cash acceptance and encouraging customers to use digital instruments,” the strategic document stated.
As outcome it said that over time, financial institutions pass along this cost to users through differentiated pricing structures for different payment channels, making digital transactions a more cost-efficient method of payment, “this also creates an additional revenue stream for central bank and for financial institutions in the long term.”
According to the intention of the strategy document, the establishment of a new charging instrument also expects banks to expand creativity and focus to attain the digital payment scheme.
“Establishing a contextualized cash-handling fee structure for financial institutions will create an important incentive for key players to develop and expand digital payment offerings in Ethiopia. Implementing this action will require a transition plan to facilitate the move from significant cash dependency to a cashLite economy,” it explained.
As a recommendation of implementation it stated that all cash-handling services provided to the banks and other financial institutions be mapped with a defined timeline to gradually introduce fees for cash-handling services for financial institutions, in line with global good practices.
Limits on cash transactions
Imposing limits on cash transactions is also the other instrument which targets core area of boosting digital payment of the country.
The strategic document shows that NBE is conducting internal analysis to impose limits on cash transactions, identifying as key challenges the lack of availability of access points (POS) and the resistance of informal merchants to move to digital due to tax implications. It added that further studies required implying effective instrument to limit the cash transaction.
Coordination with EthSwitch and financial institutions, define a contextualized limit for cash transactions in line with global good practices, and define a timeline to implement limits for cash transactions have stated as recommendation to introduce the scheme.
Tax incentives & e-receipts
The strategic document stated that merchants currently argue that they have little incentive to conduct digital payments, “today, merchants that accept digital payments have multiple POS machines due to the lack of interoperability. Consumers are not incentivized to leverage digital payments, since most merchants do not accept them.”
It said creating incentives will increase the adoption of digital payments, while creation of tax incentives for electronically traceable payments can encourage adoption while decreasing the shadow economy.
As a recommendation it stated in coordination with the Ministry of Revenue (MoR), to determine tax incentives to propose to merchants (including VAT rebates on purchases, tax credit eligibility).
The timeline for implementation of tax incentives, cash handling fee and limited cash transaction would be in the third year of the strategy period.
The other key area that will take place in related with the launching of NDPS is developing a law to make legalize electronic receipts (e-receipts) on the eye of MoR.
In Ethiopia, e-receipts are not accepted as a proof of payment for tax purposes. “There is an initiative currently in place to create legislation that will accept e-receipts to increase the adoption of digital payments,” it said.
In coordination with the MoR, prepare guidelines, processes, and forms to accept e-receipts as a proof of payment will be done in the way to make the country one of the digitize nations.
The legislation to accept e-receipts as proof of payment will be implemented starting from the late first year of the strategy period that means this budget year up to early of next budget year.
Foreign investors
About the opening up of the digital payment sector for foreign investors, the strategy stated that additional studies shall be developed on the stated period of implementation period. But it did not indicate or show time frame when it will be opened.
“The NBE and the Ministry of Finance (MoF) have plans to review the existing directive to define a strategic way forward where partially or fully foreign-owned public or private enterprises may be licensed as payment instrument issuers,” it said.
It added that revising regulations will be considered in the medium term to allow foreignowned companies to participate in these services.
It also stated that in coordination with the MoF and the Ethiopian Communication Authority, adaptation and revision of the directive should be done to meet market requirements, and potential expansion of electronic money services to foreign-owned companies.
Ethiopia’s digital payment gateway
ESLSE strategizes to lift containers from congested Chinese ports
The Ethiopian Shipping and Logistics Services Enterprise (ESLSE) announced that it is working to manage the containerized consignment challenges under short and mid term plans. Half a billion birr worth of new containers have been procured.
It said that most of the staked containers at China will be eased by the third week of August.
It had stated that the world does not have enough containers in the right places to handle cargo demand which also imposes pressure on Ethiopian coming cargos.
The logistics giant that is in challenges on the global phenomenon of cargo boxes shortage stated that meanwhile the problem is still not easing on ESLSE, it has enabled to ship 150,000 containerized cargos in the 2020/21 budget year that ended on July 7. The plan was to handle 170,000 boxed cargos in the period.
In relation with the global pandemic, COVID 19, economic slowdown had engulfed the logistics sector. Moreover, containers being stranded in different destination globally fueled to the fire as it created shortage for operators including ESLSE. Similarly container freight rates price spiked by triple.
Spikes of consignment fleets from China to the US and northern Europe following the slowdown of the pandemic was stated as fueling the situation further more.
According to ESLSE, the season mainly July and August is the peak period for global trade that has also impacted the circumstance.
On its announcement the sole multimodal operators, ESLSE disclosed that in connection with the stated challenges boxes including Ethiopian clients have stayed at different Chinese ports for long that affects customers business.
It said at least 13,000 empty boxes should be required for transporting Ethiopian cargos that is stacked in China ports.
ESLSE has now designed a short and medium terms solution to move the cargos within the coming six weeks.
Roba Megersa, CEO of ESLSE, says that his enterprise has negotiated with CMA-CGM and MSC, French and an Italian-Swiss international shipping lines respectively, to clear container backlogs located in China, “the deal includes moving new bookings.”
He told Capital that ESLSE has also repositioned its four vessels to ports in China for fleeting at least 1,000 containers each on a single voyage. “We have made available containers on leasing and procurement arrangement to ease the delay consignment,” he added.
On the other hand, ESLSE is also working to lift the cargos located on South East Asia ports mainly in Thailand and Indonesia via leased spaces on other operators.
“Commodities like edible oil, handbook and other holiday goods will be transported on this arrangement before the end of August. On these strategies we would enable to move totally 15,000 containerized cargos in the stated period,” Roba explained.
New boxes
ESLSE is currently looking to buy more boxes to solve the challenge that is expected tom be prolonged for more years on the mid term strategy.
According to the CEO, chaos in global shortage of shipping container may continue in the coming two years, “Shipping companies will also continue on procuring new boxes since existed containers are not timely positioned.”
“Accessing empty containers from logistics market has become very strange,” he added by explaining that it makes the container freight rate to skyrocket.
He said that for instance the spot market for the fleeting of 40 feet container from China to Europe is now USD 20, 000. However the price of freight spikes and the demand for cargo has never shown reduction.
He justified that because of the continuing cargo demand that is not supported by making available the existed empty containers shipping line would need more boxes that will be filled by procured containers.
“On this spot market rate it could be difficult for the Red Sea to compete with others,” he added.
On the current spot market shipping companies are charging USD 11,000 per container for consignment to the Red Sea from China. “If we buy containers and at the same time transport cargos to our destination it would make us profitable. At the same time, we shall have additional containers,” Roba says, adding, “when it is also compared with the current rates of leasing space on other companies; transporting cargos with our new containers would make us profitable, due to that we are working to buy more containers.”
Under the revised strategy, ESLSE has targeted to own 10,000 containers, “if our boxes are increased we shall assign our vessels to lift cargos that would be congested in different ports.”
He revealed that at least ESLSE may have more voyages on ports to China when the number of owned containers increased like what it is doing now.
Weeks ago the logistics giant has procured 1,000 twenty foot equivalent units (TEUs) and 2,000 forty feet containers on swift approach following the failure of frequent attempt to buy the box for the past over a year on formal bidding processes.
The new procurement expands the number of ESLSE’s owned containers almost to double.
Before the latest, adding ESLSE had about 2,940 containers with two common sizes of TEU or forty feet; of which 2,398 TEUs, 184 forty feet high cube (HCs) and 358 forty feet general purpose (GPs) containers.
Wondimu Dembu, Deputy CEO for Corporate Service at ESLSE, said that as per the feasibility assessment the current swift procurement has been conducted to mitigate the chaos and accelerate the operation and profitability besides owning additional boxes.
“As per the feasibility assessment the procurement cost will be fully covered with a single containerized cargo shipment from the place where new boxes are available to Djibouti,” he told Capital.
“According to our evaluation, rather than using leased containers on the current rate buying and making operational owned containers shall make more profit. Due to that we have taken the fast decision,” the Deputy CEO for Corporate Service elaborated.
He said that from the short listed suppliers’ one of the top three containers manufacturers in the world CXIC Group Containers Co., Ltd of Changzhou based Chinese firm is selected to supply 3,000 containers within a month time. When the deal was sealed 72 TEUs have been already produced, while the company has a capacity to produce one boxes per 90 minutes. “Some of the boxes are getting in to the operation and others will follow the path,” Wondimu added.
China is popular on its container and vessel industry and most of the container manufacturers are located on major port areas like Shenzhen, which is one of the main ports that Ethiopian cargos are lifted.
Different reports indicated that Chinese companies currently top the list of the biggest shipping container manufacturers. They take up 85 percent of the world’s total production of shipping containers.
For the procurement of the stated amount of containers ESLSE has allocated almost half a billion birr.
Wondimu said that the enterprise has also floated a fresh tender to buy another 3,000 containers on the way to attain its previous plan.
“The latest bidding process is for the continuation of failed bid that was on the way for a year time,” he explained.
This time around ESLSE has targeted to buy additional 1,120 TEU and 1,880 forty feet containers.
Ethio-Telecom prepares for competition
Ethio Telecom, which is underway to be partially privatized, is preparing its five years business strategy to stay as the leading telecom service provider when the new operators start their operation in Ethiopia.
On a press briefing given on July 13, 2021 regarding the overall performance of the company in the completed fiscal year, the CEO, Firehiwot Tamiru explaining the firm’s readiness for the coming telecom competition saying, “As a company, we do not underestimate the competition market, As there are healthy competitions, there will also be challenges that will not be overcome in order to win the market.”
Government has liberalized Ethiopia’s telecommunications sector as part of the country’s ongoing reforms to promote social, political and economic development and on May, 2021 a new telecommunications license had been awarded to the Global Partnership for Ethiopia.
According to Ethio Telecom, a comprehensive study has been carried out by Ethio telecom to protect its market and stay competitive.
“There will be a strategy review to stay competitive when the new operators enter to the economic business zone,” said CEO Firehiwot Tamiru.
As the CEO said, the company has conducted a five year strategic plan which has vast reform activities and advancement to attain its set strategic objectives in preparation for the upcoming competitive market which includes; enhancing customers experience and satisfaction through ensuring operational excellence, deploying new and enhancement of infrastructure and system service availability, quality and affordability, effective resources utilization and enhancing financial capacity.
As part of this ongoing liberalization process, last month Ethio Telecom launched a much-anticipated tender process for the sale of a 40% stake in the government-owned telecom. As the CEO said, the company is working on its business valuation for the next five years which can be important for the process of the privatization and moreover increases the value of the company.

“The company has been undertaking a wide range of projects and operations to expand telecom infrastructure and systems to improve the quality of service and increase the outreach to the community,”Frehiwot pointed out. Moreover, the CEO explained that having an already built and growing infrastructure is an alternative means of generating income since the infrastructure can be leased to the new entrants. As a result, Ethio telecom will use this defensive strategy to protect its market share in the country and will lease the infrastructure based on certain measures.
On related news, the operator reported an 18.4% rise 56.5 billion birr revenue in the completed 2020/21 budget year, in spite of internet shut downs related to civil unrest in the Tigray region and cyber-attack.
Ethio telecom has generated 56.5 billion birr revenue in the just completed year which is 101.7 percent of the target which was 55.5 billion. “It is a big achievement for us in a challenging budget year,” said Firehiwot. When compared with the last budget year, the revenue has shown 18.4 percent increase. Likewise in the year, the telecom operator has generated 166.5 million in dollar foreign currency, which is 106 percent of the plan.
From the stated 56.5 billion birr revenue, 47.5 percent of it is generated from mobile voice, Internet and data shared accounted for 27 percent of the revenue, and international business accounted 11 percent 9 and 5 percent of the revenue went to the value added service.
As the CEO highlighted, at the end of the fiscal year the number of customers for Ethio telecom has reached 56.2 million which is 108 percent of the target that the telecommunication firm had been planning at the beginning of the year showing a 22 percent increase when it is compared to the previous year. The breakdown shows that, 54.3 million of them are mobile voice users while 25 million are internet data customers, 374,000 were fixed broad band customers who increased by 76 percent from the last budget year. Moreover, the telecom density has reached to 54 percent.
Mung bean gains traction on ECX
The increasing price of Mung bean becomes the new wave for the Ethiopian Commodities Exchange /ECX/ as local production and international demand and market price increase exceeding the price of sesame.
The Mung bean market is currently being driven by numerous factors which include its numerous health benefits, population growth, changing dietary habits and new market opportunities which have resulted on ECX trading it highly.
Now, the price of Ethiopian Mung bean is fluctuating than before due to normal production and demand factors.
“The reason as to why it has garnered interest is because the Ethiopian production of Mung bean is non GMO which makes it preferable in the global market,” emphasized Wondemagegnehu Negera, CEO of ECX, adding that, “the global growing of the demand for Mung bean is the other factor.”
In 2020/21 trade year, ECX has traded 30,000 metric tons of Mung bean which valued 1.2 billion birr. “One of the big factors for the trade is the international trade competition between China and America, which in perspective increases the Ethiopian trade, in the overall market scene,” stated Wendmagenehu.
In the year 2020/21, The Ethiopian Commodity Exchange (ECX) traded 614,586 metric tons of products at a cost of 39.6 billion birr. According to the commodity exchange platform, the stated number is 96 percent of the target in value while it is 102 percent of the target in cost.
From the stated number, coffee accounted for 35.5 percent of the market while sesame took 31 percent and other grains account for 33.4 percent of the market share.
In terms of financial performance, the GDP earned a total of 775 million birr has been generated from operating and non-operational sources in the 2020/21 budget year, which is up 106 percent from the target. This is an increase of 20 percent compared to the same period last year.
The total expenditure was Birr 517 million, an increase of 14 percent over the same period of last budget year 2019/20. Also the number has shown that the profit is 15 percent higher than expected.
With regards to tax, a Holding Tax of 756 million birr; VAT 847 Million Birr from Domestic Coffee Traders; 60 million birr from VAT was collected by the Commodity Exchange and a total of 1.7 billion birr tax has been collected and transferred to the government.
This year, 68,391 quality certificates were issued by inspecting the quality of the products offered for sale. With ECX’s secure payment and delivery system, more than 10,000 buyers and suppliers’ bank accounts have been successfully connected to 17 banks.
In the just completed year, Ethiopian Commodity Exchange has opened a special marketing window for agro-processing industries also during the fiscal year; pigeon, bean sprouts and pinto bean were added to the trading system.
The problem faced by the commodity market during the last fiscal year was the smuggling and illegal trade, although efforts are being made to prevent it. The trading platform affirmed that it will continue to intensify its efforts to prevent illegal trade, as the products that are traded in the commodity market can still be smuggled to neighboring countries.
For the coming year ECX has signed a memorandum of understanding (MoU) with the Ministry of Mines and Petroleum (MoU) to start trading of opal, safari and emerald minerals in the 2021/22budget year.


