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Ethio Telecom expansion slowed by forex constraints

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The national telecom operator, Ethio Telecom, has acknowledged that its expansion plans are facing significant challenges due to the country’s tight foreign exchange situation.

The company recently announced that critical infrastructure projects worth over 300 million dollars have been delayed or temporarily put on hold. The main reason, it says, is the difficulty in securing the Letters of Credit (LCs) needed to import essential network equipment and software from international partners, as the local banking system struggles to fully meet its large foreign currency requirements.

Despite the government’s ongoing reforms to liberalize the financial sector and improve foreign exchange availability, the company notes that the gap between demand and supply remains wide, especially for large, capital‑intensive sectors like telecommunications.

While Ethio Telecom reports strong domestic revenue in Birr, the challenge of accessing sufficient foreign exchange continues to constrain its ability to modernize and expand digital infrastructure across the country.

In its 2025/26 budget year, the company’s foreign currency needs exceed one billion dollars, primarily for network upgrades, expansion, and new technology rollouts. CEO Frehiwot Tamru explained that projects valued at over 300 million dollars, already completed up to the procurement stage, are now awaiting the necessary LCs.

“Although we have good relationships with local banks, their capacity to fully meet our large foreign exchange needs is limited,” Frehiwot said.

The situation has been influenced by the exchange rate changes adopted in 2024, which led to a depreciation of the Birr. Since telecom equipment is largely priced in foreign currency, this has increased the cost of imports when calculated in local currency.

The company said it is in ongoing discussions with the National Bank of Ethiopia to address the issue, and is exploring alternative ways to ease the forex pressure on its operations.

Industry observers note that the telecom sector is highly dependent on imported equipment and capital investment, and that prolonged forex constraints could slow down the pace of digital transformation, especially in rural and underserved areas.

To help manage the situation, Ethio Telecom is broadening its revenue streams beyond the domestic market. It is expanding its footprint in neighboring countries and growing its international services, including international voice, data, and telecom‑related offerings.

The company is also in talks with international financial institutions to explore additional credit and financial support options for its expansion plans.

On the recent World Bank assessment of the telecom market, which raised questions about Ethio Telecom’s pricing, CEO Frehiwot offered a clarification. She described the concern about “predatory pricing” as a misunderstanding of the company’s earlier price reductions, which were introduced in 2018, long before the entry of new operators and the market liberalization process.

“These reductions were designed to make services more affordable and to support the vision of Digital Ethiopia,” she said, adding that the company’s low prices today reflect operational efficiency and internal cost‑saving measures, not a below‑cost strategy.

“If the company adjusts prices, the impact on its 87 million customers would be significant, and our intention is to keep that burden as light as possible,” Frehiwot added.

In its half‑year performance for the first six months of 2025/26, Ethio Telecom posted Birr 85.02 billion in revenue, up 37% compared to the same period last year, achieving 81.1% of its target for the period.

The company earned 83 million dollars in foreign exchange (88.19% of plan), with 69 million dollars from international services and 16.02 million from telecommuting services, an increase of 7.2% year‑on‑year.

It saved over 4.15 billion Birr through cost‑efficiency programs (129% of plan) and generated an additional 89.9 million Birr by renting out unused space and properties.

During the period, Ethio Telecom recorded a net profit of Birr 42.36 billion, with a 49.8% profit margin. It has allocated 62.92 billion Birr for recurrent expenditure and 52.92 billion Birr for capital projects, while paying 35.6 billion Birr in taxes to the government.

Zemen Bank achieves 50% capital growth, 20% asset increase in first half of 2025/26 fiscal year

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Zemen Bank, one of Ethiopia’s leading private financial institutions, has experienced remarkable growth in the first half of the 2025/26 fiscal year, with its capital increasing by 50% in just six months.

According to a statement from the bank, its total assets rose to 106 billion birr during this period, marking a 20% increase from the previous fiscal year’s close in June 2025, when assets totaled 88.6 billion birr.

Founded in 2008, Zemen Bank has quickly become a key player in the financial sector, now holding a position comparable to institutions established over 25 years ago, following the reopening of the financial industry to private investment in the mid-1990s.

The bank’s President, Dereje Zebene, reported that customer deposits have surged to 80 billion birr, reflecting strong growth and customer confidence. This represents a nearly 25% increase from the 65 billion birr mobilized at the end of the 2024/25 financial year.

Dereje noted that Zemen Bank achieved a profit exceeding 5 billion birr and raised its paid-up capital to 14 billion birr, up from 9.4 billion birr in June 2025. He emphasized that the bank has experienced a significantly improved performance over the past six months compared to the same period last year.

After reviewing the bank’s half-year performance, the Board of Directors, led by Chairperson Enye Bemir, expressed appreciation for these achievements and underscored the importance of continued effort in the second half of the fiscal year to attain even better results.

Dereje highlighted that the bank’s growth is intrinsically linked to the growth of its customers. “Our Bank’s growth is the growth of our customers. When we refer to the Bank, it also signifies that our customers have grown in tandem,” he explained.

Zemen Bank is recognized for its commitment to technology and a customer-focused approach.

Dereje further emphasized that the bank’s robust expansion contributes to national economic development by mobilizing savings, increasing credit supply, supporting investments, enhancing foreign currency earnings, and enabling the country to capitalize on these gains. This process allows customers to operate more effectively, create jobs, and contribute significantly to the economy.

During a half-year performance review meeting on January 24, 2026, attended by senior and middle management, Dereje stressed that sustainable performance relies on collective effort and mutual trust.

“Across all areas of operation, we must collaborate diligently to meet our customers’ needs. If we succeed, I am confident that in the next six months, we will achieve even better results. Safeguarding our customers’ trust remains our greatest responsibility,” he stated.

Zemen Bank is recognized as an innovative financial service provider in Ethiopia, distinguished by its unique business model and modern banking services.

Its mission is to deliver a distinct financial experience, foster an engaging work environment, and create sustainable value for stakeholders through an empowered workforce and technology, applied in a socially responsible manner.

By evolving from a corporate-focused entity to a versatile bank serving both corporate and retail clients, and by prioritizing innovation and efficiency, Zemen Bank continues to make meaningful contributions to Ethiopia’s economic development and the changing banking landscape.

EEP funds key projects independently, completes Aysha II Wind Farm

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In a strategic move towards increased financial independence, Ethiopian Electric Power (EEP) has begun funding key energy projects with its own resources, thereby enhancing its profitability. This initiative was highlighted at a ceremony yesterday, where EEP announced the successful completion of the Aysha II Wind Farm project.

Initially financed by the Chinese Export-Import (Exim) Bank, the wind farm project was ultimately completed using EEP’s own funds after the bank withdrew its financial support. The Aysha II Wind Farm, located approximately 680 km east of Addis Ababa and 20 km west of the Djibouti border, is positioned near an existing international transmission line.

Recognized as a highly viable project for the international energy market, it has now been officially completed.The agreement for this project, signed nearly a decade ago, specified that the Chinese Exim Bank would cover 85% of the total cost, with the Ethiopian government responsible for the remaining 15%.However, Moges Mekonnen, Head of Corporate Communication at EEP, noted that only 40% of the pledged funds were disbursed by the bank.

Despite the funding challenges, the wind farm began generating electricity three years ago and has now been fully completed, with a total installed capacity of 120 MW.EEP’s leadership opted to use its own resources to finalize the remaining portion of the project, which is already producing positive results.The funding delay was largely due to an increase in Ethiopia’s external debt risk, which led the Chinese contractor, Dongfang Electric Corporation, to continue work on the project for years without sufficient financing.

Ultimately, EEP took the initiative to finance the completion independently.The project consists of 48 turbines, each with a capacity of 2.5 MW, and is estimated to have cost USD 257.3 million. Located in the Sity Zone of the Somali Region, about 180 km east of Dire Dawa, the wind farm has significant potential to generate foreign currency through energy exports to Djibouti, which already imports Ethiopian green energy.Dongfang Electric Corporation has considerable experience from previous work on various Ethiopian electromechanical projects, including hydropower developments.Meanwhile, EEP has maintained a stable financial position, partly due to the government’s absorption of its substantial domestic borrowing—over half a trillion birr—from the state-owned Commercial Bank of Ethiopia.

Moges emphasized that the profits earned by EEP are vital not only for improving public access to energy but also for enhancing the company’s ability to finance future projects independently. “Our profitability strengthens our confidence to take proactive steps in project financing like Aysha,” he stated.He also cited the Koysha Hydropower Project as another example of EEP’s leadership after SACE, the Italian insurance-financial group, suspended its financing. “EEP’s involvement in Koysha demonstrates how the company can manage projects independently as its profitability grows,” Moges explained to Capital.

The Ethiopian government continues to seek international financiers to complete the Koysha Hydropower Project, a major dam on the Omo River designed to generate 2,160 MW of electricity.Once finished, it will be Ethiopia’s second-largest hydropower plant after the Grand Ethiopian Renaissance Dam.Approximately USD 1 billion is needed to finalize Koysha, prompting the government to explore commercial loan options, a financing route it had largely paused since 2017 due to increased external debt risk.A week ago, Brook Taye, CEO of Ethiopian Investment Holdings, which owns EEP, reported that the electric generator earned 2.1 billion birr in profit during the first half of the current fiscal year, marking a shift from long-term heavy debt.

Addis’ public service crisis blamed on centralization, low wages

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Addis Ababa is struggling to deliver basic public services not because of a lack of funds, but because of an over‑centralized system and a demoralized workforce, a new study by the Policy Studies Institute (PSI) warns.

The report, titled “Responsiveness of Public Institutions in Ethiopia: Practices, Challenges, and Policy Options,” paints a stark picture of a capital city where frontline workers have little or no power to make decisions, are underpaid, and are increasingly absent from their posts — all of which has left residents facing long delays and frustration when trying to access government services.

The study identifies excessive centralization of power as the main bottleneck behind the city’s service breakdown. While the city is growing fast and handling millions of citizen requests each year, decision‑making authority remains tightly concentrated at the top, leaving frontline workers with almost no autonomy.

Chala Amdissa (Phd), an expert from Addis Ababa University involved in the research, described the city administration as being in a “major structural contradiction.” “Frontline workers who interact with the public every day have no decision‑making power,” he said. “They are treated only as informants, not as problem‑solvers.”

According to the study, this has created a “responsiveness gap”: institutions manage to provide information, but they fail to resolve citizens’ problems quickly. Quantitative data from the research shows that while government offices scored a modest 3.37 (out of 5) on providing information, they scored the lowest, 3.02, on solving problems immediately.

“Employees often have to wait for instructions from senior leaders who are not on duty, who are busy in other meetings, or who are simply absent from their offices,” Dr. Chala explained. “This is the main reason citizens do not get timely responses.”

The problem is not limited to the city’s bureaucracy; it is also a leadership culture issue. The report notes that many senior officials are frequently absent from their offices, attending political meetings or other events instead of managing their institutions.

This pattern has discouraged ordinary employees, who feel they lack the tools and authority to do their work effectively. “Leaders often prioritize political survival over institutional work,” the study observes, weakening the memory and continuity of institutions, especially with frequent leadership changes.

Daniel Amente, a PSI researcher, stressed that genuine responsiveness means more than just technical competence. “It means empathy and sensitivity to the public’s needs,” he said. “It means providing services at the right time, in the right place, and at an affordable cost.” But the study concludes that Ethiopia’s path toward such a responsive government is still long and unfinished.

Another major driver of the crisis is low wages. The study found that low salaries are pushing workers to quit their jobs or show poor attendance, and are creating fertile ground for corruption and rent‑seeking behavior.

“It is impossible to expect an employee who provides efficient and ethical service while struggling to pay rent in the city he serves,” the report notes.

Factors like the lack of decent medical equipment and severe shortages of basic medicines in health facilities have further eroded employee morale. In a city with a large budget, the research shows that “soft infrastructure” — the civil service system, staff capacity, and working conditions — has been systematically neglected.

In many offices, staff still rely on outdated paper files, and poor internet access is undermining the city’s efforts to roll out digital e‑services, the study adds.

The research team emphasized that the public service challenges in Addis Ababa differ from those in regional states like Gambella or the Somali region, where the main constraints may be infrastructure and access. In the capital, the problem is more about governance culture, administrative culture, and the dismantling of frontline decision‑making capacity.

In a city where diverse communities live and demand for services is extremely high, such cultural and structural barriers are making it difficult for citizens, especially the poor and marginalized, to access equitable services.

To address these problems sustainably, the policy study outlines a clear path forward. The first step is to build a truly competency‑based civil service, where recruitment and promotion are based solely on knowledge, skills, and experience, not on political loyalty or other external ties.

At the same time, the study calls for a serious reduction in the excessive centralization of power by delegating more decision‑making authority to lower levels of the administration and giving frontline workers real capacity to solve citizens’ problems where they occur, instead of forcing them to wait endlessly for higher‑level approval.

To boost morale and reduce turnover, the report argues that the city must undertake a serious wage and benefits reform that reflects the actual cost of living and treats equity and fairness as central principles. This is seen as a critical step to increase motivation and enable employees to serve faithfully and to their full potential.

The study also insists that civil service institutions must be shielded from political interference and frequent leadership changes, since institutional memory and long‑term continuity are essential for stable and effective service delivery.

The research group stresses that any reform will be incomplete without a strong, accessible, and reliable complaint system where citizens’ grievances are properly heard, tracked, and resolved in a timely manner, so that accountability can be restored and public trust rebuilt.

Unless these structural issues are addressed, the study warns, more spending on roads and big infrastructure will not fix the everyday crisis at service delivery points — from health centers and schools to city halls and utilities.