Wednesday, October 1, 2025
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Happy New Year Deal with it!

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The past few weeks I have had to deal with some minor medical challenges. Stubborn as I am, I brushed them aside and delayed seeking medical advice, until symptoms became stronger and could no longer be ignored. I can deal with it, it will go by, it is not that serious, were some of my justifications to delay action. Denial and defence are natural human responses. When somebody brings bad news, a common reaction is: “It can’t be true.” Or, “I don’t believe it.” Likewise, when somebody points out a mistake we have made, we often explain our action away: “It is because I didn’t have enough time.” or “Management did not provide enough resources.” There is always something or somebody else to blame, rather than accepting the feed back and taking responsibility for our own deeds. Did you ever plan to travel, and something began interfering with your plans? If you really wanted to go you probably tried to ignore the interfering factors, like: “Somebody ill? Probably just a common cold.” “A red warning light showing up at the dashboard? Probably nothing serious.” The point is however, that by ignoring feed back or signals, we fail to make corrections, keep on making the same mistakes and allow things to get even worse.
Some time ago, I watched a television programme about an airplane emergency, which was the result of the pilot ignoring warning signals from the aircraft’s computer. He couldn’t believe the warning that was coming through, blamed it on a computer fault, ignored the signal and flew on as if all was normal. He continued to ignore repeat warnings and as a result all fuel was lost through a leakage and in the end, he had to make an emergency landing without any engine power left. Had he taken the early warning signals serious, much trouble later on could have been prevented. In facts pilots are trained to do just that: taking appropriate action upon signals from their instruments. Ignoring signals like described here result into spiralling down into the incident trap. Pilots know that and many other professionals have learnt this as well. One problem ignored at the early stages leads to more serious problems later on, which are becoming more difficult and complex to solve.
Now, what has all this to do with “Doing business in Ethiopia”? I have noticed that people here find it very difficult to accept feed back and this applies to employees as well. Feed-back is interpreted as criticism, while unjustified pride prevents people to look deeper into their own competencies and motives. I have also noticed that early signs, showing that something is wrong, are often ignored indeed. The matter is left till later or overnight, hoping that somehow the problem will have solved itself somehow. Trying to hide the first mistake is another strategy, but soon the accumulating problems cannot be hidden anymore. Not having the first bricks level, will lead to an uneven wall of the building. What to do? Continue and try to fill the gaping spaces at the end? Or look, stop; break it down and start over again, now building a straight and more stable wall? How about failing to insert a recurrent budget line in an accounting system? What to do? Enter the amounts under different headings, confusing the system and hiding information? Or, stop, redesign the system and do it right from start again? The answers seem obvious, but reality shows us that many people opt for the ostrich strategy, hiding their head in the sand, ignoring the obvious facts and going down the incident spiral. Why is this so? As I mentioned earlier, it seems natural to humans to deny bad news but there are some other factors involved here as well. In the first place there is education & training and learning on the job from the way others are doing it. It is important that sufficient attention is paid in any training about what to do when things go wrong and how to prevent things from going wrong in the first place. So, what can we do to improve the work attitude and be more proactive in preventing problems in production? Here are a few suggestions:
Make a conscious decision to want to deliver the best you can; to do things right.
Learn to step back frequently and look at the results so far. Is it straight? Is it in line? Is the shape right? Are the colours rights? Is this according to the specifications?
Ask for and accept feed back.
Make the diagnosis. What is really wrong here? What early warning signals do you get? Interpret them.
Deal with the issue. Make the necessary corrections immediately.
I know managers have a very difficult time trying to develop such an attitude amongst their workers and here follow a few suggestions for them as well:
Take heart and don’t give up; you are not alone.
Be consistent in giving feed back to your employees.
Set the standard; don’t accept what is not right; neither will your clients.
Keep training and coaching your staff. They have to get it right and if they don’t maybe they have to find another workplace.
Remember the principle: When you are confronted with an issue, deal with it there and then. Failing to do so will revisit you in a crisis later on in the production process, losing resources, time and clients. And that is not what you want, is it?
Deal with it – Happy New Year!

ton.haverkort@gmail.com

Sweet, bitter nostalgia

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The man is a regular customer of the grocery which is located around the old Menen Girls’ Boarding School, now Yekatit 12 Preparatory School. He is so decent that he gives salutation to everyone by taking off his faded khaki hat. For those who observe his clean baldhead and shrunk skin hung round his neck, it is not that match difficult to guess his age.
One day I happened to take a seat by his side in the grocery. I had to raise up whenever he returned after relieving himself at the latrine. “neworu, sir!” I would say welcoming him back to his seat.
“No need! Beigziabher (for the sake of God)! Please be seated. Thank you, my son!” he would respond holding his hat with his right hand. “I sometimes feel good when I meet such young people like you who respect our culture. Let God give you long and healthy life…. Health is a priority. It is a good blessing. Life without health is valueless.”
After devouring some glasses of drought beer, he patted me with his thin and dried hand on my shoulder. When I turned my face towards him, he started talking to me after wiping the foam of the beer from his moustache.
“My son, God must have frown on what we are doing. We are violating His commandments. We are against one another. Hate is hovering over us! A man is hating his own brother… This is the day in which our miseries are piling up like Mount Zukala. I am against you and you are against me. If you get something valuable, I will go around talking things shrouded with spite. I mudsling your name across the village that you stole what you have got…. This is the ugliest day of all other days… Our long and golden days have gone never to return. Those were the days of kindness and generosity…. These days of yours are the kind in which we are leading lives of woe. Crooked people who are selling us injera made of sawdust are popping up like popcorn. We are being given, on sale, red pepper made of clay… Some young people of your age can hardly walk a pace due to unprecedented sickness on their joints. They are wobbling like hobbled donkeys… We are living the doomsday. This is the day of misery… But thanks to the Almighty I have not yet lost hope. I can still see good young people like you… God bless you! … Are you listening to me?” The man pulled at the sleeve of my jacket thinking that I might be distracted by the commotion of the grocery.
“Yes, I am listening to you, father!”
“There you are!” he stared at me for a long time with eyes that look dwindled spring. “You, young people sometimes act like little babies… What does ‘father’ mean? … Isn’t there any local word you should have used instead? … Anyways… here we are! … this is the time in which we are witnessing chaos. We are living the doomsday. We see the young ones being cut like flower buds before they are ripe. Sometimes, I think of my long years of life experience as a curse. ‘Am I cursed to see all this?’ I sometimes ask myself. How many people did we lose during the tahissas girgir (military mutiny of December 1961) and after the bloody revolution of 1974? My son, this is the life we have been blessed with…”
“I was employed as a soldier when I was only 15 years of age. Can you believe that? … Though I am from Oromo ethnicity, I am a proud Ethiopian. I was born and raised in Ejere area. Do you know where this place is, my son?” It is around samasenbet locality. I am sure you know the famous samasenbet; don’t you?”
“Yes, I know it, fa… Yeah, I regularly travel to that place,” I said.
“Yes… I am from that area. When I was 15, I was recruited as a soldier by the famous guard of honor of his imperial majesty, emperor Haile-Silassie. You don’t ask me how I love my sir girmawinetachew (his majesty)! He was gentle, religious, generous and fatherly to us all…”
“You must be too young to be a soldier at that age!” I commented.
“I was 15! I swear to God… that was my age when I was recruited as a boy soldier. But as a rural lad, I was so strong that I was like two men of your day…” he laughed showing his bleached teeth. “I worked hard. I used to eat whatever I got. There was not selection of food items during our time. See? You children of this day always need delicious dish… we don’t care whether our food is palatable or not… We used to eat raw meat… We used to sing, do physical exercise and dance… We were very healthy…”
The man stopped talking and lost in thought. He has his little eyes gazing at the vacant air. I thought that I should give him some time so that he could dwell on his past for a short while. I gulped down my drought beer. Then a couple of minutes later, I cleared my throat nudging him to keep on talking.
“Yes, my son… to be a soldier is everything. That’s my lovely memory… You go all over the country. We travelled to places in the country where girmawinetachew was going. We had to drive to Assab Port three days before his majesty touched down the airport there. We should escort him wherever he went… Every one of us had to serve our country and our king for the monthly salary of birr 15. The then value of this amount of birr is equivalent to today’s 9,000 birr. You could buy a lamb for birr three. Only 0.50 cents were enough to have a live chicken. A rental house with two rooms could be available for birr two… A bottle of beer was amounted to birr 0.45 cents… Our kids were raised by drinking milk, consuming bread made of wheat… We used to eat pure teff injera…. It was not blended with sorghum or maize like what we do this day… We used to buy two loaves of furno for birr 0.5 cents. Can you believe that? You go and ask your parents… Our children and the entire family members used to receive medical treatment at kiburzebegna Hospital. Do you know where this hospital was located? … Yes, adjacent to Janmeda. The medical service was free from charge. All my children were born there… Can you see that big and wonderful hospital this time at its old place? No! they demolished it! What does this mean? Is Ethiopia capable of providing medical services to all citizens? Do we have sufficient hospitals for the nation this time?”
“No!” I replied.
“Then, what is the significance of demolishing that big hospital? This is, of course, destroying history! … After all, no need to bother you over this issue at this very time whereas we are witnessing the destruction of the big country!
“My son, I beg your pardon. … you may be a product of this big learning institution…” he pointed his index finger towards Addis Ababa University, which is a little way away. “Do you know that girmawinetachew left his first palace so that it could be used as a university? … But what did the students do after acquiring knowledge? … They killed him! They killed our king! My king! Your king! He was our peace. He used to give us sound sleep. We had peaceful life during his era! We are unfortunate we lost him because of the students who went to the university established by him. Did he deserve this?”
“No!”
“You, young people who stepped out of this damned compound are spoiling our country… You are impairing the peaceful co-existence of the people. I beg your pardon… That’s what being done in this country. Now you are pushing our country into an abyss of misery… destruction…. Once during the coup attempt led by General Mengistu Neway, the compound was inundated by the blood of innocent royal families and honorable citizens. Then you students ran into the same compound before it was blessed with holy water… What we are observing currently is the outcome of this unblessed compound… I am very sorry if I talked too much. I am an old man with one last Thursday left with…”
He gulped what was left in the glass and clapped calling the bar tender. Up on his coming he said, “young man, please refill this trophy before I leave for my abode. It is getting dark.”

The writer can be reached at gizaw.haile@yahoo.com

What would happen if Facebook were turned off?

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Imagine a world without the social network

There has never been such an agglomeration of humanity as Facebook. Some 2.3bn people, 30% of the world’s population, engage with the network each month. Economists reckon it may yield trillions of dollars’ worth of value for its users. But Facebook is also blamed for all sorts of social horrors: from addiction and bullying to the erosion of fact-based political discourse and the enabling of genocide. New research-and there is more all the time-suggests such accusations are not entirely without merit. It may be time to consider what life without Facebook would be like.
To begin to imagine such a world, suppose that researchers could kick a sample of people off Facebook and observe the results. In fact, several teams of scholars have done just that. In January Hunt Allcott, of New York University, and Luca Braghieri, Sarah Eichmeyer and Matthew Gentzkow, of Stanford University, published results of the largest such experiment yet. They recruited several thousand Facebookers and sorted them into control and treatment groups. Members of the treatment group were asked to deactivate their Facebook profiles for four weeks in late 2018. The researchers checked up on their volunteers to make sure they stayed off the social network, and then studied what happened to people cast into the digital wilderness.
Those booted off enjoyed an additional hour of free time on average. They tended not to redistribute their liberated minutes to other websites and social networks, but chose instead to watch more television and spend time with friends and family. They consumed much less news, and were thus less aware of events but also less polarised in their views about them than those still on the network. Leaving Facebook boosted self-reported happiness and reduced feelings of depression and anxiety.
It also helped some to break the Facebook habit. Several weeks after the deactivation period, those who had been off Facebook spent 23% less time on it than those who had never left, and 5% of the forced leavers had yet to turn their accounts back on. And the amount of money subjects were willing to accept to shut their accounts for another four weeks was 13% lower after the month off than it had been before. Users, in other words, overestimate how much they value the service: a misperception corrected by a month of abstention. Even so, most are loth to call it quits entirely. That reluctance would seem to indicate that Facebook, despite its problems, generates lots of value for consumers, which would presumably vanish were the network to disappear.
Yet that is not quite clear. Consider the choice faced by the treatment group when the deactivation period is over: to rejoin the network or remain off while the rest continue to like and share. It is possible that a user might not want to go without a service used by 2.3bn others, but also that the world would be better off if the service did not exist at all.
How could that be? A social network thrives thanks to increasing returns to scale. The more people on a network, the more potential connections it facilitates and the larger its value to each user. Such effects helped power Facebook’s rise; founded in 2004, it took off as the share of the population online grew explosively. New netizens naturally gravitated to the social network used by most of their friends and family, which reinforced Facebook’s advantages-in much the same way that a booming city attracts new residents because of the opportunities created by the large pool of people already there. You could say Facebook is the world’s first digital megacity, thronging with people, enabling huge amounts of human contact, both good and bad.
In the life of physical cities, the attraction of being close to others can lead to remarkable durability. Industrial towns sprouted along the Great Lakes in the 19th century because of the advantage of being close to water transport-especially once canals linked the lakes to the Atlantic. Great Lakes shipping is not the economic force it once was, yet millions of people remain in cities like Chicago and Detroit, Cleveland and Buffalo. Interpreting that durability is tricky. Suppose a team of researchers were to approach a few thousand midwesterners and ask them, for the sake of experiment, to spend a month in southern California. The subjects of the experiment might find the experience surprisingly enjoyable, yet nonetheless return home because of the friends, family and professional contacts who remain in the Midwest. The choice to return could reflect the unique value created by midwestern cities. But it might instead mean that midwesterners are stuck in a bad equilibrium: that well-being would go up if only they could agree, collectively, to decamp to sunnier climes.
Friends, Romans
Such things occur outside idle thought experiments. Guy Michaels, of the London School of Economics, and Ferdinand Rauch, of the University of Oxford, studied the fortunes of Roman-era towns in Britain and France. When the empire foundered, those fortunes diverged; the French political order was less disturbed by the collapse than the British, and more towns continued to function in France than in Britain. As a result, new towns arose more readily in Britain than in France when, in later centuries, the advantages of proximity to navigable water became apparent. Between 1200 and 1700, populations grew much faster in towns with access to the coast than in those without. Britons benefited from having their urban network “reset”, while the French were stuck liking and sharing the towns their Roman ancestors occupied.
Such ruts are hard to spot in real time, and there may well be net value in a Facebook-like network. Were Mark Zuckerberg to turn off his creation, another, similar platform might be propelled to dominance. But the Facebook era could instead be the product of unique, fleeting historical circumstances. In that case, a sunnier social-network ecology might be achievable-if only the citizens of Facebook could be nudged to seek something better.

This article appeared in the Finance and economics section of the print edition of the Economist under the headline “What would happen if Facebook were turned off?”

Saint George hires Serbian coach

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Saint George appointed a coach from Serbia for the third time. They will be the only team in the next season with a foreign coach. The 47-year-old Serdan Zihojihov boasts firsthand experience with three African clubs in Uganda, Tanzania and Zambia. Though his record shows nothing of winning titles, he is said to have impressive records in building a competent squad out of upcoming young talents.
The Serbian appeared to reach Addis Ababa at the very wrong time for Saint George as it is said to be at the heart of a rebellion working on a formation of new format in the coming season therefore team building may be a second priority. Losing the Premier League title for the first time in two successive seasons, the Serbian’s priority is expected to bring back the title by all means.
The time taken to name a new coach following failure to reach an agreement with first choice Wubetu Abate, appeared to be costly to Saint George that extended contracts to seven players and signing seven new faces before Zihogohov’s arrival. “We have followed the players throughout the season and we are sure the new boss will like them,” Board Chairman Abenet G/Meskel told reporters.