Wednesday, January 21, 2026

Despite challenges, Southern Africa has improved financial inclusion with adoption of digital financial services

South African countries performed well on their financial inclusion, between 2011 and 2021. Progress is partly attributed to rapid adoption of digital financial services including mobile money, according to financial experts at a webinar on the African Financial Sector Southern Africa.

Organized by the Economic Commission for Africa (ECA) in partnership with West African Economic and Monetary Union (WAEMU), the webinar is part of a Series themed, Regional Dialogues on the African Financial Sector – regional profile.

The aim of the regional profiles is to provide detailed information on the countries’ financial sectors, documenting recent trends, progress, challenges, and opportunities for a deeper financial sector.

In her opening remarks Eunice Kamwendo, ECA’s Director of the Subregional Office for Southern Africa noted the potential for growth, innovation and sustainable investments in the financial sector in Southern Africa.

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