Monday, June 15, 2026
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The Manager

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A manager’s job can be classified into four basic aspects: planning, organizing, leading and controlling. Effective managers create opportunities for workers and teams to perform well and feel good about it at the same time. We also see that managers work long hours, are usually very busy, are often interrupted, attend to many tasks at the same time, mostly work with other people and get their work done through communication with others. Mintzberg identified three major categories of activities or roles that managers must be prepared to perform on a daily basis, which are:
Interpersonal roles – working directly with other people.
Informational roles – exchanging information with other people.
Decisional roles – making decisions that affect other people.
With the above in mind, we are now in a position to try and find the answer to an important question: What does it take to be a successful or effective manager? In other words: What skills are required to achieve management success in the particular environment we are in?
A skill is an ability to translate knowledge into action, which in its turn results in desired performance. It is a competency that allows a person to achieve superior performance in one or more aspects of his or her work. Robert Katz offers a useful way to view the skills development challenge. He divides the essential managerial skills into three categories:
Technical skill – the ability to perform specialized tasks.
Human skill – the ability to work well with other people.
Conceptual skill – the ability to analyze and solve complex problems.
Technical skill involves being highly proficient at using select methods, processes, and procedures to accomplish tasks. Take for instance an accountant, whose technical skills are required through formal education. Most jobs have some technical skill components. Some require preparatory education, where others allow skills to be learned through appropriate work training and on the job experience.
Human skill is the ability to work well in cooperation with others. It emerges as a spirit of trust, enthusiasm, and genuine involvement in interpersonal relationships. A person with good human skills will have a high degree of self awareness and a capacity of understanding or empathizing with the feelings of others. This skill is clearly essential to the managers networking responsibilities.
All good managers ultimately have the ability to view the organization or situation as a whole and to solve problems to the benefit of everyone concerned. This ability to analyze and diagnose complex situations is a conceptual skill. It draws heavily on one’s mental capacities to identify problems and opportunities, to gather and interpret relevant information, and to make good problem-solving decisions that serve the organization’s purpose.
The relative importance of these essential skills varies across levels of management. Technical skills are more important at lower management levels, where supervisors must deal with concrete problems. Broader, more ambiguous, and longer-term decisions dominate the manager’s concern at higher levels, where conceptual skills are more important. Human skills are consistently important across all managerial levels. And it is here, where in Ethiopia we face some of the most important challenges in my opinion. In a culture where interpersonal relationships are considered important or a precondition before entering into a business contract or getting down to the tasks at hand, I don’t often see this ability to work well in cooperation with others being practised by managers. Instead, I observe the practice of a more autocratic style of management, whereby the concerns or suggestions of workers are not very well listened to or heard. We allow ourselves to get caught in our “busyness” and practise crisis management. As a result, workers may feel neglected, not valued, discouraged, or frustrated, which will be reflected in their job performance. Somehow, we seem to take on a way of behaving, which doesn’t blend with the culture and ability to genuinely enter into interpersonal relationships. Yes, we attend the weddings and funerals of workers and their relatives, but how involved are we really? Or is this rather a more superficial level of relating, not really intended to relate but to appear and avoid speculations as to why we didn’t turn up? I would say that there really is room for us to learn and develop the human management skill more. Where this skill is developed and practiced, there is a bigger chance that workers will feel respected, involved, and encouraged. As a result, the workers will be motivated to perform better and the manager is applying skills that serve the company’s purpose, which is to produce results over a sustained period of time. Consistency is key here. Consistency in the effort of the manager to apply his or her skills, more especially the human skills, is essential as the technical and conceptual skills alone will not take the manager very far.

Ton Haverkort

Kalkidan Tademe

Name: Kalkidan Tademe

Education: BA Degree on Marketing Management

Company name: Befta Design

Title: C EO and Fashion Designer

Founded in: 2020

What it do: Fashion Designing

Hq: Gurdshola

Number of Employees: 5

Startup capital: 500,000 birr

Current Capital: Growing

Reason for starting the Business: To show women their creative potential

Biggest perk of ownership: Following my passion

Biggest strength: Creativity and Flexibility

Biggest challenge: Material shortage

Plan: To be one of the leading and innovative handmade crafts in Africa

First career: Marketing Manager

Most interested in meeting: Oprah Winfrey

Most admired person: My parents

Stress reducer: Prayer and worship

Favorite past time: Serving the Lord with all I have

Favorite book: Bible

Favorite destination: Paris

Favorite automobile: Mercedes-Benz

The evolution of social modernization

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When the term “Atlantic civilization” was coined in the 18th century, the underlying idea was meant to combine the values of the French and the American Revolutions. They were seen as the two indispensable pillars of a single, yet divided approach to social modernization. The values of life, liberty and the pursuit of happiness as well as those of liberty, equality and fraternity may sound hollow today, yet they have not lost any of their resounding power when looking at their impact.
The Atlantic civilization remains based on the primacy of individual dignity, property and rule of law, a strict separation between state and society the freedom of religion as well as the freedom to travel. People’s ability to engage in self-criticism remains the essential quality of the Atlantic civilization. While hoping for the universalization of people’s understanding of life, liberty and the pursuit of happiness remains an inherent driving force of human culture, it is important to re-evaluate the world as it stands.
It is imperative for the future of the Atlantic civilization to realize the root causes of the conflicts which have taken us like a hurricane. The time has come to count the dead due to a series of acts of political violence committed over the past decade. We must take account of undeclared wars such as in the Ukraine, gruesome and barbarous acts of terrorism as in Iraq and Syria, incapable states which cannot really “fail” because they never worked in the first place such as Somalia, as well as states which can no longer prevent the outbreak of mass epidemics with global consequences such as Liberia or Guinea.
The West may be keen to promote the rule of law and democratic participation, but people are confronted with upheavals in their borderlands that follow a different, if not altogether confrontational logic. Russia is projecting its imperial glory, if only out of weakness. The Arab and Muslim world is undergoing a transformation with cultural, political and economic tensions of the highest order. While often clad in religious language, these tensions reflect age-old geopolitical controversies and rifts.
While Westerners are ambivalent about the use of military power, knowing too well its limits and the curse of Pandora’s Box that comes with the use of military power, they can no longer escape a global tide that changes their way of thinking. Aren’t they very scared of “foreign” fighters returning from Iraq or Syria, whether with a U.S. or EU passport? And what is their answer to self-declared “Sharia police” gangs patrolling the streets of London or Bonn, trying to prevent Muslim youth to enter “sinful” places such as discotheques and casinos?
The Atlantic civilization is united these days, or so it seems. In reality, Western nations are divided in their perception of, and proximity to, current hotspots. Whether they are engaged in sanctions against Russia or in organizing a military coalition against the barbaric terror of the self-declared “Islamic State caliphate,” the truth of the matter is this: Nobody has a good answer, and no strategy seems to work the way we thought these things happen.
What’s happening in Russia is about re-establishing spheres of influence, territorial and ethnic. The shift from Arab spring to a Caliphate winter represents almost the opposite: the individualized, decentralized and excessively violent, cruel and unpredictable use of force.
According to political analysts, understood properly, Eurasian imperialism and Arab radicalism are two sides of the same coin. They both reek of obvious helplessness and long-term self-defeat. They represent deep inferiority complexes to which the West has not developed any serious response beyond the usual policies of carrots and sticks.
The Atlantic civilization has to learn that political ideologies and violent conflicts which are no longer relevant in the West have found willing repetition outside their sphere. The Arab world may well have entered its genuine Thirty-Year War, while nobody knows how long Russian imperialism may last.
But as Russia’s and the Arab world’s inner tribulations have begun to penetrate the cohesion and stability of the West, they pose a threat to the Atlantic civilization that goes beyond the reaction of concerned neighbors. That is why, according to political analysts, it is time to reinforce the foundation of this unique experiment in the history of man’s search for freedom without coercion.
The Atlantic civilization needs to redefine its foundation: the search for truth cannot justify the destruction of freedom, one’s own and that of others; the rule of law and democratic participation include the protection of minorities; the outbreak of violence is the end of politics and not its continuation.
In the end, this is what liberal democracy is all about. It is against this backdrop that the success or failure of the Transatlantic Trade and Investment Partnership (TTIP) takes on a new dimension. These negotiations are about far more than a trans-Atlantic trade and investment partnership.
Political analysts noted that it is an investment into a common future of liberal democracy and it is about a partnership that cannot be traded on the altar of petty populism and myopic trends on either side of the Atlantic Ocean.